Shipping policy
📄 SHIPPING POLICY
🖤 Overview
At Auréa Creative Group, we offer both digital services and physical (printed) products. Shipping policies apply only to physical items.
🖥️ Digital Products
All digital products and design services are delivered electronically.
- Files are sent via email or download link
- No physical shipping is required
- Delivery time depends on the selected service
📦 Physical Products (Print Items)
For printed materials such as business cards, packaging, or other physical items:
Processing Time
- Orders are processed within 3–7 business days after final design approval
Shipping Time
- Shipping times vary depending on location
- Estimated delivery: 5–10 business days
🌍 International Shipping
We offer worldwide shipping.
- Delivery times may vary depending on the destination
- Customs fees or import taxes (if applicable) are the responsibility of the customer
🚚 Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
📩 Order Tracking
If tracking is available, you will receive a tracking number once your order has been shipped.
⚠️ Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect shipping information provided by the customer
📬 Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for lost packages due to incorrect or incomplete addresses.
📩 Contact
If you have any questions about shipping, please contact: